Yes. Loaded has a loyalty points system called Koins that rewards customers for every eligible purchase. The more you buy, the more points you earn to use as discounts on future orders.
How Koins work
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Earn as you buy: Get 1 Koin for every £1 you spend on eligible purchases.(You’ll earn 1% back in Koins on each qualifying order).
Please Note: For July 2026, we have increased the cashback rate on Koins from 1% to 5% as part of a promotional offer for all logged-in customers. Click here for more details. - Spend and save: 100 Koins = £1 off your next order (converted to your local currency).
- Check your balance: Log in to your account to see your total at any time.
Getting started
Simply create a Loaded account (or sign in) before you purchase to start earning automatically on eligible products.
Please Note: Koins cannot be earned or redeemed on Pre-Order Games or Top-Up Cards, including PlayStation, Xbox, and Nintendo. They can also not be earned on memberships or in-game currencies, but can be used when purchasing memberships and in-game currencies.
Koins earned through transactions will expire 90 days from the date they are awarded. Koins earned through promotional campaigns are subject to the terms and conditions of the relevant promotion. The exact expiry date for all Koins can be viewed in the Rewards section of your account.
Need more help? Please contact our Customer Support team, and we will be happy to assist you further.