If you need technical support for playing or using the content you’ve purchased, please note that Loaded isn’t able to provide direct assistance. This is because we act only as a third-party seller and don’t have the means to fix technical issues related to the content itself.
The best way to get help is to contact the game’s developer or the platform you’re using to access the content, such as Steam, Xbox, PlayStation, or similar services. These developers and platforms have the right expertise and resources to help you with any problems or technical difficulties you might face.
If you’d like additional support from our team, you’re welcome to send us a support request. We’ll do our best to assist where we can, though please understand our ability to resolve technical issues is limited since we’re a reseller.