We understand that you may want to close your Loaded account.
Just a heads-up: closing your account will permanently delete all transaction history, and any codes you haven’t redeemed cannot be retrieved.
If you’re sure you want to proceed, follow these steps:
Log in to your account
Select ‘My Profile’
Click the ‘Delete Account’ tab at the bottom of the page
If you’re having trouble accessing your account, don’t worry! Our support team can assist you with closing your account.